Customer service

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Customer service

Inspection work before shipment:

 

1. Take samples and send them to a third-party laboratory for chemical element testing and physical experiments. After obtaining the experimental report, send the formal quality inspection form to the customer

2. On the day of shipment, inspect the dimensional tolerance and take on-site photos and videos to send to the customer

3. Send packaging and invoice information, box sealing photos and videos to customers

4. Send the logistics information on the day of shipment to the customer

 

How long is the production cycle usually?

If it is a commonly used brand, it usually has inventory and can be shipped directly. If the quantity is too large, production is required, and the production cycle is generally 20-30 days

 

How to ship?

Shipping generally includes land, air, and sea transportation. It mainly depends on your own requirements for the delivery time. Then, we will choose the appropriate shipping method for you.

 

How long does the supply period usually take?

Air transportation usually takes about 7 days, while land transportation usually takes about 20 days Sea freight takes about 30 days

 

How to package it?

Customize different smoked wooden boxes for packaging according to the size of the goods The packaging box contains foam to prevent collision and bruise

 

How to make payment?

Payment methods are flexible and diverse, usually using T/T, and can also be adjusted according to the actual situation of the customer

 

 

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our import business will provide standardized production products in accordance with international standards by ASTM , GB and other national standards or custom requirements.